Web Signage has a built-in error analysis and notification system. All errors occurred while using the platform are automatically notified to the technical support. The modular structure of Web Signage isolates the error to a single functionality, leaving the user free to continue to use all other functions.
If an error occurs, a detailed technical report is generated automatically and sent to the technical support. The analysis centre immediately starts to investigate on issue for a fast resolution.
All bug fixes will be applied transparently by the technical support on the data center infrastructure, without interfering with your work or requiring any kind of setup.
The described processes are managed within a UNI EN ISO 9001:2000 compliant quality system, as certified by Perry Johnson Registrars, Inc for all software application development and related evolutive maintenance and service supply processes of Edisonweb.